1. Acceptance of Terms and Conditions
Welcome to mbs66. By accessing or using the mbs66 platform — whether through the website, iOS or Android mobile app, or any related services — you agree to be bound by these Terms and Conditions. If you do not agree with any provision herein, please discontinue use of this platform immediately.
Mbs66 reserves the right to modify, add to, or update these Terms and Conditions at any time without prior notice. Changes take effect immediately upon publication on this page. It is your responsibility to review this page periodically. Continued use of the platform after any changes are published constitutes acceptance of the updated terms.
These Terms and Conditions constitute a legally binding agreement between you as the user and mbs66 as the platform operator. Please retain a copy of this document for your own reference.
2. Eligibility & Account Registration
To register and use the mbs66 platform, you must meet the following requirements:
- Must be at least 18 years of age at the time of registration.
- Register using true, accurate, and up-to-date personal information.
- Only one active account is permitted. Multiple account registrations by the same individual are prohibited.
- Not a citizen or resident of any jurisdiction that prohibits participation in online gaming activities.
- Not on the self-exclusion list of any relevant responsible gaming programme.
Mbs66 reserves the right to reject any registration application or close an existing account without providing reasons if the above conditions are not met. mbs66's decision in such matters is final.
2.1 Identity Verification (KYC)
As part of mbs66's commitment to legal compliance and anti-money laundering measures, all members are required to complete the identity verification (KYC) process before their first withdrawal is processed. Accepted documents include a Malaysian identity card (MyKad), passport, or other official identity documents. Verification is typically completed within 24 hours on business days.
3. Deposits, Withdrawals & Transactions
Mbs66 accepts a range of payment methods tailored for Malaysian users, including FPX (online banking), Touch 'n Go eWallet, GrabPay, and USDT. All transactions are processed using 256-bit SSL encryption to keep your financial data secure.
3.1 Deposit Requirements
- Minimum deposit: RM5 per transaction.
- All deposits must be made using a payment method registered in the member's name. Third-party deposits are not accepted.
- Mbs66 does not charge any processing fees for deposits. Any fees imposed by third-party payment providers are the member's responsibility.
- Failed or pending deposits must be reported to the customer support team within 24 hours.
3.2 Withdrawal Requirements
- Minimum withdrawal: RM30 per transaction.
- Withdrawals may only be made to the same payment method used for the deposit, except under special circumstances approved by management.
- KYC must be fully completed before the first withdrawal request is processed.
- Mbs66 processes withdrawals in under 30 minutes for most cases. However, withdrawals requiring additional security checks may take up to 24 hours.
- Mbs66 reserves the right to request additional documents to verify a member's identity before processing large withdrawal amounts.
Any attempt to withdraw funds obtained through suspicious means, including money laundering, will be reported to the relevant authorities and the account will be frozen immediately.
4. Bonuses, Promotions & VIP Program
Mbs66 offers a variety of bonuses and promotions from time to time to reward our loyal members. All promotional offers are subject to specific terms and conditions clearly stated in each offer.
4.1 Bonus Rollover Requirements
Every bonus received must meet the rollover requirement before any wins from that bonus can be withdrawn. Rollover requirements and eligible games will be stated in each promotion's terms. In general:
- Welcome Bonus: 15x rollover on total deposit + bonus amount.
- Reload Bonus: 10x rollover on total bonus amount.
- Cashback: No rollover requirement, withdrawable directly.
- VIP Bonus: Rollover is specified according to each VIP tier.
4.2 Bonus Abuse Policy
Mbs66 employs an advanced detection system to identify bonus abuse. Activities considered abuse include: registering multiple accounts to repeatedly claim bonuses, hedge betting using bonuses, and coordinating across multiple accounts to unfairly meet rollover requirements. Any violation will result in cancellation of all bonuses, freezing of associated funds, and possible permanent account closure.
4.3 mbs66 VIP Program
The mbs66 VIP Programme consists of five tiers: Silver, Gold, Platinum, Diamond, and Crown. VIP membership provides a range of benefits including higher daily cashback, increased withdrawal limits, a personal account manager, and invitations to exclusive events. VIP tier is determined based on total deposits and wagering activity within a specified period. mbs66 reserves the right to modify the VIP programme structure at any time.
5. Game Rules & Member Conduct
Mbs66 is committed to providing a fair, safe, and enjoyable gaming environment for all members. To ensure this, all members are required to comply with the following rules when using the platform:
- The use of automated software, bots, or any third-party tools to exploit games or platform systems is strictly prohibited.
- Colluding with other players to manipulate game outcomes is strictly prohibited, especially in table games or Sports Betting.
- Exploiting any bugs or technical vulnerabilities on the platform is strictly prohibited. Any bug discovered must be reported to the customer support team immediately.
- The use of abusive, threatening, or harassing language toward mbs66 staff or other members on any communication platform is strictly prohibited.
- Game results generated by a certified Random Number Generator (RNG) are final and cannot be disputed unless there is clear evidence of a technical failure.
6. Responsible Gaming
Mbs66 believes gaming should be a source of entertainment, not stress. We provide a range of tools to help members manage their playing habits:
- Deposit Limit: Set daily, weekly, or monthly deposit limits according to your means.
- Loss Limit: Set the maximum loss amount you are willing to accept within a given period.
- Playing Time Limit: Limit your gaming session time to maintain a healthy life balance.
- Self-Exclusion: Suspend access to your account for a set period — from a few days up to six months.
- Permanent Self-Exclusion: Permanently close your account if you feel it is necessary.
If you or someone you know needs help with a gambling problem, please contact our support team or visit the Responsible Gaming to find the right help and resources.
7. Privacy & Data Protection
Mbs66 takes member privacy seriously. All personal information collected during registration and platform use is processed in accordance with our separate Privacy Policy. Your information will not be sold, rented, or shared with third parties without your consent, except as required by applicable laws or regulations.
Mbs66 uses 256-bit SSL encryption to protect all data transmitted between your device and our servers. Your financial data is stored using industry-standard security protocols and is not held on publicly accessible servers.
8. Account Closure & Suspension
Mbs66 reserves the right to suspend or close any member's account at any time, with or without prior notice, under the following circumstances:
- Violation of any section of these Terms and Conditions.
- Suspected fraudulent activity, money laundering, or other illegal activities.
- Registration of multiple accounts by the same individual.
- Providing false or misleading information during registration or the KYC process.
- Requests from law enforcement authorities or relevant regulatory bodies.
If your account is closed due to a terms violation, any bonus balances or promotional credits will be forfeited. Any legitimate cash balance will be returned to you once the investigation is complete, subject to no confirmed fraud being found.
9. Liability Limits
Mbs66 is not liable for any indirect, incidental, or consequential losses arising from the use of this platform, including but not limited to service interruptions, technical failures, or unsatisfactory game outcomes. mbs66's maximum liability to any member shall not exceed the total amount deposited by that member in the 30 days preceding the claim.
10. Applicable Governing Law
These Terms and Conditions are governed by and interpreted in accordance with the laws of the jurisdiction in which mbs66 holds its licence. Any dispute arising from or in connection with these Terms and Conditions shall be resolved through binding arbitration in accordance with the applicable arbitration rules, and the arbitration decision shall be final and binding on both parties.
11. Contact Us
If you have any questions, concerns, or feedback regarding these Terms and Conditions, the mbs66 team is always ready to assist you via live chat within our platform, which operates 24 hours a day, 7 days a week. You can also reach us by email. Our average response time is under 2 minutes via live chat.
For enquiries related to Terms and Conditions, please contact our support team via live chat on the platform or email us at [email protected]. Our team will assist you as promptly as possible.